Cookies Policy

Pelican Casino may use cookies for several purposes. The types of cookies used may change over time as our website, services and technology develop. The main purposes are described below.

• Strictly necessary cookies: These support core website functions, including page navigation, account access, session management, security controls and other features required for the website to operate. These cookies may be used whether or not you consent to optional cookies.
• Security and fraud prevention cookies: These help us identify unusual activity, protect accounts and transactions, reduce misuse and support the integrity of our services. They may assist with detecting automated activity, attempted attacks or other activity that could present a security risk.
• Functionality cookies: These remember choices or preferences, such as language, display settings or other features you select. They can make future visits more convenient and help provide a consistent experience.
• Performance and analytics cookies: These collect information about how visitors use the website, such as which pages are visited, which links are used and whether an error occurs. The information helps us monitor performance, identify technical issues and improve the website.
• Personalisation cookies: These may help us present content or features that are more relevant to your interests or previous activity. Their use may depend on your consent and the choices available in the cookie preference tool.
• Advertising and measurement cookies: Where used, these may help measure the effectiveness of campaigns, understand how visitors reach the website and limit repeated advertisements. They may also support marketing activity where permitted by law and where the required consent has been obtained.

The exact cookies used on a particular page may depend on the features available, whether you are logged in, the device or browser you use and the services operating at the time of your visit. We may update or replace cookies where this is necessary to maintain, secure or improve the website.

Information collected through cookies

Depending on the cookie and its purpose, information may include your IP address, browser type, device type, operating system, approximate location, pages viewed, visit times, referring website, interactions with website features and general activity on the site. Information may also include cookie identifiers or similar technical identifiers. We use this information for purposes such as security, service delivery, analysis, troubleshooting, personalisation and compliance with our legal and regulatory obligations.

Cookies are not intended to collect information that you do not provide or that is unnecessary for the relevant purpose. We do not use this policy to change the way personal information is handled under our Privacy Policy. If cookie information is combined with personal information, the combined information will be handled in accordance with our Privacy Policy and applicable Australian privacy requirements.

Cookies may remain on your device for different periods. Strictly necessary session cookies may last only for the duration of a visit, while other cookies may remain for longer so that preferences or measurement information can be recognised during future visits. Retention periods may depend on the purpose of the cookie, the settings of the relevant service and your browser or device controls.

We retain information collected through cookies only for as long as reasonably necessary for the purpose for which it was collected, for security and operational needs, or as required or permitted by law. We may keep aggregated or de-identified information for longer where it cannot reasonably identify an individual and is useful for improving our services.

Our Privacy Policy provides further information about how we collect, use, disclose, store and protect personal information, as well as information about applicable rights and requests. Where this Cookies Policy conflicts with the Privacy Policy, the Privacy Policy will generally apply to the handling of personal information, unless a different requirement is stated.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes to our website, technology, service providers, legal requirements or business practices. When we make changes, we will publish the updated version on this page and revise the date or other version information where appropriate. The updated policy will apply from the date it is published, unless a different effective date is stated.

We encourage you to review this page occasionally so that you remain informed about our use of cookies. If a change requires renewed consent or provides additional choices, we may display a notice or request your preferences again. Continuing to use the website after an update may indicate that you have read the updated policy, but it will not replace any consent required by law.

Questions and concerns

If you have a question about this Cookies Policy, the cookies used on the website or the way your information is handled, please use the contact or support channel made available on the Pelican Casino website. Please do not send sensitive account, payment or identity information through an unsecured channel unless you are asked to do so through an appropriate process.

Using online gambling services involves privacy and security considerations. You should keep your account credentials confidential, use a secure device and review your browser and device settings regularly. You should also ensure that you meet all applicable age, location and legal requirements before accessing or using gambling services.