Welcome Package Up to $1,500
+ 140 FS

Plus $15 no-deposit free chips

Contact Pelican Casino

If you need help with Pelican Casino, contact our support team at support@pelican-casino.best. We aim to provide clear, helpful assistance with account questions, payments, website issues and responsible gambling requests. Please provide enough information for the team to understand your situation and respond efficiently.

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How to get in touch

For assistance, send your enquiry to support@pelican-casino.best. Email is the best way to provide the details needed to review your request. The support team usually replies within 24 hours, although response times can vary depending on the complexity of the enquiry and the information required.

Review contents

To help us handle your message faster, include your account email address or username, a short description of the issue, and any relevant screenshots if they help explain the problem. Do not send your password, full payment card details or other sensitive security information in an email.

Common reasons to contact support

  • Questions about your account, login or identity verification
  • Help with deposits, withdrawals or payment-related issues
  • Queries about applicable bonus terms and conditions
  • Technical problems, errors or difficulty using the website
  • Requests relating to responsible gambling, including account restrictions or other support options

Before sending your message

Please check that the email address linked to your account is entered correctly and that your message clearly explains what you need. If you are contacting us about a transaction, include the relevant date, amount and transaction reference where available, without including confidential card or banking information.

If your request concerns responsible gambling, please say so clearly in your message. The support team can explain the options available through your account and provide general guidance. If you are waiting for a response, please avoid sending repeated emails about the same matter, as this may delay review.

Email Pelican Casino support at support@pelican-casino.best and include the relevant details so your enquiry can be assessed as quickly as possible.